Underfloor Heating - Life Time Guarantee
Quality Assured

We are so confident in the quality of  our product that we offer a genuine lifetime warranty against failure of a heating mat or cable due to manufacturing defects.

 
Our Products (thermopads heating mats & cables)  meet all test requirements of International Standards (IEC 60335/IEC 60800/IEEE515, IS1554/694, etc)
  Our Product Certifications -
  ATEX by Baseefa Ltd., UK & SIRA Certification, UK
  SEMKO by Intertek SEMKO AB, Sweden
  VDE by VDE Testing & Certification Institute, Germany
  FIMKO by SGS Fimko Ltd., Finland
  UL by Underwriters Laboratories, US
  CSA by CSA International, Canada
  CE by Intertek SEMKO, SGS FIMKO & VDE

 



Guarantee Validation
All Guarantee forms supplied with your heating system must be signed off by the installing electrician.


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    underfloor heating lifetime Guarantee

    All Ambient electric underfloor heating mats and cables are covered under our lifetime "Safety Net" warranty scheme.

    Our electric underfloor heating systems are amongst the very best available and are constructed using the highest quality materials and the latest state of the art machinery. All of our underfloor heating mats and cables are individualy tested (we do not allow batch testing) prior to packing, all mats and cables carry a specific resistance reading and serial number for complete reassurance.

    We have such confidence in the quality of our products that we now offer a genuine lifetime* warranty against failure of an underfloor heating mat or cable due to manufacturing defects.

     

    Guarantee specifics & definitions.

    Heating mats and cables (Ambient) manufactured by Thermopads - Guarantee duration is lifetime* of floor covering. Covers manufacturing defects only - repair or replace. Guarantee form must be validated by installer with specific resistance of each individual heating at or cable. Guarantee form to be retained by customer and produced in the event of a claim.

    Thermolam foil heater (Warm-up) manufactured by Thermopads 15 years from date of purchase. Covers manufacturing defects only - repair or replace. Guarantee form must be validated by installer with specific resistance of each individual foil heater. Guarantee form to be retained by customer and produced in the event of a claim.

    Aube Thermostats (manufactured by Honeywell) - 3 years from date of first purchase. 

    Heatmiser thermostats (manufactured by Heatmiser) - 2 years from date of first purchase.  

    TR series thermostats (manufactured by Insbud Controls) - 1 year from date of first purchase. 

     

    * Lifetime means liftime of your chosen floor coverings, if floor covering are lifted or replaced guarantee validity would cease. Only manufacturing defects  are covered, any damage to cables or mats caused before, during and post installation will not be covered.

    Your Ambient guarantee covers the cost of an engineer visit to asses, locate fault and repair heating cable. In the rare event of this being impractical due to fault location or obstructions a replacement heating system would be supplied.

     

     

     

     


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